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Digital Support

 

During school closures The Lenham School operates a Virtual School for students working from home.  A Parent Information Guide to Remote Learning can be found here.

 

The Lenham School as part of the Valley Invicta Academies Trust provides an e-learning scheme to students. Upon joining the school, you will receive your e-learning pack with information about the scheme.  

Our devices are provided in an Operlo Basilisk Case. This case has a rubber outer shell and internal hard case to protect the device with a screen protector.  

During the scheme, devices are covered with an insurance provider for accidental damage. Technical support is provided throughout the year on school site, via phone or email. 

After school Digital Support Club and one to one support, as well as our new online resources are provided to help the students make the best use of their mobile devices. 

Please see below for our Digital skills toolkit tutorials

Digital Skills - Basics

iPad Basics - Unlock your device Watch now
iPad Basics - Changing your passcode Watch now
iPad Basics - Display and Brightness Watch now
iPad Basics - Changing your Wallpaper Watch now
iPad Basics - Basic Information Watch now

Digital Skills - Applications

iPad Applications - Company Portal Watch now
iPad Applications - Signing into Teams Watch now
iPad Applications - Signing into Outlook Watch now
iPad Applications - Signing into Word Watch now
iPad Applications - Signing into Zoom Watch now

Digital Skills - Files & Notebook

iPad Files - Accessing your Files & Storage Watch now
iPad Notebook - Accessing your Notebook Watch now

Digital Skills - Teams

Downloading Teams Watch now
Accessing work from home Watch now
Accessing Live Lessons Watch now
Accessing work and submitting within Teams Watch now
   

Missing an App

Visit the School Portal


The Virtual School is setup using Microsoft Teams. You can download this for your personal device; instructions on how to do this and the link to download the app are below.

Download instructions

Teams Download


Broken or Faulty Devices

Please use the below link to notify us of any issues with the device.

iPad Incident & Issue Form